Terms of sale
At this site www.inmodapellicceria.it you can purchase items offered for sale by:
Zema srls, owner of the site itself. For any information about the items, for questions regarding the purchase procedure, the progress of orders or to submit any complaints you can refer to the available and always updated contacts on the dedicated page of our site. Below you will find the methods of purchase and the general conditions of online sales reserved for you. By clicking on “I accept the conditions of sale” within our e-commerce you explicitly accept the following:
- object of the contract: the items on our e-commerce may be purchased while stocks last in accordance with these terms and conditions of sale, which form an integral part of the purchase contract; however, it is possible that some items may be, without prior notice, withdrawn from sale;
- obligations for the purchaser: by accepting these terms of sale the purchaser warrants under his own responsibility the truthfulness of all data provided during registration and at the time of the order committing himself to hold harmless Zema srls from any claim or action in relation to the purchase that is due to the provision of false or incomplete information;
- completion of the contract: sending the order by filling out the appropriate form on the site has the value of the proposed purchase of the selected items and involves the acceptance of these terms of sale and consent (pursuant to art. 10 Legislative Decree 185/1999) to receive subsequent communications from Zema srls aimed at the fulfillment of the order itself. The purchase will be finalized upon receipt by the buyer of the confirmation of order processing sent by Zema srls. This confirmation will be sent when the items purchased will be ready for shipment and, in case of payment by credit cards, only if the payment is successful. In the absence of such confirmation, the contract cannot be considered perfected. In the event that the order can not be fully processed for example due to unavailability of some of the items requested, Zema srls will promptly inform the buyer and will refund as soon as possible the amount of the missing items;
- prices and fees: all prices on the Site are in Euro.. The price list published on the Site is valid at the time of purchase and may be modified by Zema srls at any time without prior notice. Equally may be changed these conditions of sale as well as offers, discounts, promotions and in general all the contents of the site. Any change cancels and replaces the previous contents and information. It is understood that once an order is placed, the relevant prices and conditions may no longer be changed. To the cost of the items are automatically added by the site and are part of the total cost of the order the costs for delivery of the items;
- payment by credit card: payment by credit card is made through the provider Banca Sella to which the site automatically redirects if this payment method is chosen. In order to make the payment the buyer is required to provide Zema srls with the data relating to their credit card. These data will be processed in encrypted mode directly from the server and therefore Zema srls will not be in any way able to process or store them. The aforementioned provider will provide through the international authorization circuits to obtain authorization for the transaction from the Institute that issued the credit card; If you buy with Scalapay you receive your order immediately and pay in 3 installments. You acknowledge that the installments will be assigned to Incremento SPV S.r.l., related parties and their assignees, and that you authorize such assignment.
- mode of delivery: for items available at the time of the order the delivery will be made in Italy by courier to the address specified in the order with the utmost speed and in any case within five working days from the confirmation of order processing. These times are indicated only as an indication and can not be considered in any case binding; Zema srls is responsible only for the obligation to deliver the goods by remitting it to the courier responsible for carrying out and / or enforcing the delivery (art. 1510 c.c.) and can not be held responsible for any delay by the courier, in the delivery of items to be purchased. It is understood, however, that Zema srls will issue an invoice on the date of shipment. In case of absence of the recipient at the time of the first delivery, the courier will attempt to follow a second delivery after which in case of further absence of the recipient will leave a notice of storage and will keep the items at the disposal of the recipient who must personally arrange for the withdrawal at the place and within the terms indicated in the notice itself. Once the terms for pickup have expired, the purchased items will be sent back, at the purchaser’s risk and expense, to the head office at V.le Michelangelo, 35-37 Foggia 71121, where they will be kept free of charge, for a maximum of fifteen days, at the purchaser’s disposal for a subsequent final attempt at delivery, again at the purchaser’s risk and expense. Such shipment will be made only upon payment of all further expenses by the purchaser;
- Right of withdrawal: pursuant to art.5 Legislative Decree 185/1999, the buyer has the right to dissolve the contract without explanation and without penalty (right of withdrawal). In order to exercise this right, the buyer must notify Zema srls of its desire to withdraw by means of the special returns section on the site. This communication must be made within 14 working days from the date of receipt of the items. In case of withdrawal, the costs of returning the goods are borne by the buyer only in case he has benefited from free shipping and the goods travel at his own risk; it is an essential condition for the exercise of the right of withdrawal that the goods are returned in the original shipping packaging, complete, undamaged including labels and tags and without having suffered damage; only in this case Zema srls will, upon receipt of the returned items, make the transfer of the relative amount net of all costs and charges due to the buyer;
- warranty and replacement: pursuant to and for the purposes of the Consumer Code (Legislative Decree September 6, 2005, no. 206, art. 128 et seq.), Zema srls guarantees that the items purchased through its site are free from defects and faults. The items for sale on the site are described and made visible accurately and corresponding to the characteristics actually possessed; however, it is not possible, for technical reasons, to guarantee the exact correspondence to reality of the images and colors as they appear on the buyer’s monitor. In the event that the purchaser should find flaws or defects in the purchased items, or in the event that items are delivered that do not conform to what was ordered, the purchaser must report such flaws, defects or non-conformities promptly and in any case within two months from the discovery of the defect; otherwise, the items shall be deemed to have been accepted at the time of delivery. The communication must be made using the appropriate form on the site (at this address) in which the buyer must also indicate whether he prefers to obtain a refund of the purchase price or the replacement of the goods; in both cases, the buyer will be contacted by Zema srls in order to agree on the modalities of return or replacement ; in no case will be accepted unauthorized returns. Items returned to the sender as defective or non-conforming will be examined by Zema srls for the purpose of verifying the existence of their defectiveness or non-conformity to the agreed upon; only in the event of a positive outcome of this examination Zema srls will refund the purchase price or deliver at its own expense the replacement items; it is understood that Zema srls may provide for the refund of the purchase price in the event that replacement items are not available. This warranty does not apply and therefore fails in relation to what the Consumer knew or could not be unaware of through the use of ordinary diligence in the visual inspection at the time of delivery of the goods; to items that manifest defects or non-conformity resulting from accidents or neglect by the purchaser; to items that manifest defects resulting from normal aging, exposure to light, heat and/or weathering; to items that have been tampered with and/or damaged in any way; to items that are defective due to improper use, abuse, poor storage;
- force majeure: Zema srls will not be liable in case of delays, malfunctions, interruptions in the operation of the Site and in the execution of the contract of sale caused by events of force majeure, tampering or intervention or other facts of third parties, unforeseeable and beyond the reasonable control of Zema srls;
- final clauses: the contract of sale between the purchaser and Zema srls shall in any case be deemed to be concluded in Italy and shall be governed by Italian Law. For anything not expressly regulated by these general conditions of sale, please refer to the provisions of the Civil Code and the special laws applicable in Italy. For any dispute arising out of or relating to this contract, the Court of the place of residence or domicile of the purchaser shall have jurisdiction if located in the territory of the Italian Republic, while the Court of Foggia, Italy, shall have exclusive jurisdiction in all other cases. The authentic text of the conditions of sale is that in Italian; any translations into other languages shall in no case be considered binding for Zema srls.